You lock it up and you keep the key. This feature of self storage is integral to what makes self storage different. No one else is allowed access to your space, not even the self storage company (unless you have authorised access and provided a spare key). In fact, no one even knows what you are storing, and your personal details are always kept confidential. Nobody else has access to move or use or interfere with your goods, because they are in your own private space

Self storage offers flexibility in your rental period. You can stay as long as you like without committing to a fixed lease term. Renting a self storage space requires rental to be paid in advance (usually monthly), and a refundable deposit (at some Centres) , and you keep renting the space for as long as you need to. This gives you great flexibility and allows you to save money.

The Self Storage Association of Australasia (SSAA) is an industry organisation which aims to raise the standard of the self storage industry through education, communication and representation. The SSAA plays an important role in the development of the industry today. The promotion of fair, honest and ethical behaviour is central to the SSAA's ideals. Self storage customers should always choose an SSAA Member to store their belongings for their own benefit.

Access to your self storage space is flexible and free. Unlike traditional storage and warehousing you can come and go to your space as often as you like, for as long as you like, without incurring a fee. Unlimited access (within given hours of the company) is a key element to the benefits of self storage.